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For connection and configuration inquiries, please include the following information so that we can help you solve the problem quickly.1. Your OS and device name (ex. Surface Pro, Windows10)2. Software (ex. UCSS for Windows, SSTap, Shadowrocket, etc.)3. Specific problem (ex. The server list is displayed but you cannot connect from the browser)4. Screenshot or log data of the problem5. Country / region of use